Infrared saunas are designed to provide a relaxing and therapeutic experience. However, like any electrical appliance, they can encounter issues that require attention. This guide will help you identify common problems with your Real Relax infrared sauna and provide step-by-step solutions to ensure your sauna is functioning optimally.

Problem 1: Indicator Light for Power Supply Not Working

The first sign of trouble may be a non-functioning indicator light for the power supply. This could be due to several reasons:

Loose Connections. The connector might not be securely attached. It's essential to check the connections and ensure they are properly seated. If the issue persists, consider replacing the connector with a new one.

No Power Supply Input. There could be no power supply input to the sauna. This requires a thorough check of the circuitry, especially to confirm if there is indeed a power supply input.

Broken Indicator Light. If the indicator light itself is broken, the solution is to replace the entire circuitry panel to restore functionality.

Problem 2: Indicator Light of Function Not Working

If the indicator light for a specific function is not working, the issue could lie in the following components:

Broken Heating Indicator Light. Replace the relevant control panel to fix the issue.

Damaged Circuit Board or Components. A malfunctioning circuit board or broken components can cause the indicator light to fail. Replacing the circuit board is the recommended course of action.

Faulty Temperature Sensor. A broken temperature sensor can also lead to this problem. Check the connector for any loose connections and replace the sensor if necessary.

Problem 3: The Infrared Heater Not Heating Up

A heater that doesn't heat up can be frustrating. Here are some possible reasons and solutions:

Broken Heater Board. If the heater board is the issue, it should be replaced with a new one that meets the same specifications.

Loose Wire Junction or Heater Wire. A loose connection can prevent the heater from functioning. Check all connections and ensure they are tight.

Temperature Sensor Malfunction. A broken temperature sensor can also cause the heater to stop working. Check the connector for any loose connections and replace the sensor if needed.

Relay Circuit Board Failure. If the relay's circuit board is not working, it's time to replace the circuit board to restore the heater's functionality.

Real Relax 2 person indoor sauna

Problem 4: Odor from the Sauna

An unpleasant odor from the sauna can be indicative of several issues:

Circuit Problems. There could be an issue with the circuitry. Remove any eye winker (a term that might refer to a foreign object or debris) that might be causing the smell.

Overheating Heaters. If a heater's temperature is too high, it can produce an odor. In this case, cut off the power supply and replace the overheating heater.

Broken Circuit Parts. Damaged parts on the circuit can also cause odors. Identify and replace the broken components to resolve the issue.

Maintaining your Real Relax infrared sauna is crucial for a safe and enjoyable experience. By understanding the common problems and their solutions, you can take proactive steps to keep your sauna in top condition. Always remember to unplug the sauna before performing any maintenance or repairs, and if you're unsure about any step, consult a professional to ensure safety. Enjoy our Real Relax infrared sauna.